After-sales customer support contracts
For any manufacturer, plant downtime is a costly disruption that can quickly damage your reputation and your bottom line. We understand that you need reliable support services so we offer 24/7 support to ensure your facility is protected.
Our proactive support contracts can include:
Unlimited remote support 24/7, 365 days a year, with direct contact with our dedicated support team to resolve any issues as quickly as possible
Superuser refresher training, system health checks and site audits to ensure you always meet your retailers’ Code of Practice
Access to monthly progress reports allowing you to track performance and set targets to ensure you’re making the most out of your investment.
Advanced engineering system training
Additional site visits and application training, arranged to suit your requirements.